My name is R. Edwards and I am a retired veteran. On 17 Feb 2014, my agent Ron Marino contacted me to assist me in selling my timeshare.
Ron was the total professional. Before showing me how he could help me, he 100% sold me on how I had made the correct choice in Buyatimeshare.com. When he was completed, I was convinced that the company was the most experienced and rated number one when it came to the timeshare business; buying, selling and renting. Ron was great. He went beyond the typical sales pitch. He treated me with patience and respect. Once the conversation identified us both being vets, he even went a step further; making certain I got every deal there was to be had.
For anyone out there looking to sell their timeshare, Buyatimeshare.com is the place to go. And if you are a veteran, they will go the extra mile because they truly honor your service and the sacrifices you made.
Thanks Ron Marino,
R. Edwards, SgtMaj USMC (Retired)
I just want to give you feedback on two of your employees. Both Brad Rogers and Jennifer Roush have been so thorough and made me feel so comfortable in routing my way through trying to sell my Williamsburg Plantation Timeshare. I needed help in my journey thru your website and my entries and they were very knowledgeable and helpful. I thank them both!
From the moment Buyatimeshare.com contacted me to offer to help me sell my time share I have felt immensely optimistic.
My agent Kevin has helped me every step of the way and his associates such as Shaundra have always treated me with patience and respect.
In fact every time I call Buyatimeshare.com I receive top notch customer service; no waiting, no leaving a voice mail, I always get a straight answer to all my questions. The staff at Buyatimeshare.com work with resorts all over the world and they understand every aspect of the timeshare business, buying, selling and renting. I am grateful for the help Buyatimeshare.com is giving me and for a reasonable price too.
There is no question that if you are looking to sell a time share, buy a time share, or rent a time share, Buyatimeshare.com is the best and only place to go!
Debbie Roy is a Shining Star
In today's world Customer Service is mediocre at best.... Not the case with Debbie.
I was in a jam as I needed to meet up with friends in Neuro Vallarta at a specific resort on a specific date. I sent numerous emails to owners from multiple web sites. I wasn't making any progress until Debbie answered one of my requests. She found exactly what I needed. I signed the paperwork, and bought my airline tickets. The whole plan fell through the next day-- come to find out the owner hadn't turned in her week. I was in a tailspin. Debbie, who was in constant contact with me, assured me she would do her upmost to find a place for me.This would be her priority. She was so apologetic even though this was not her fault. I was going to get back on line and start searching once again. Debbie said--no need she had all the sites available to her and she would take care of me. Take care of me she did! I should have been more concerned than I was..but Debbie was so confident-I put my trust in her. She worked her magic and in a few days she had me set up when and where I needed to be. I can't say enough good things about the quality service Debbie delivered. She went the extra mile and no one knows how much I appreciate all she did for me. I loved the fact that she kept me informed along this journey. Debbie provided me the Best Customer Service I've had in many many years....She is a shining star!
In regards to [my] account, I'm writing to confirm that I, Mrs. Labadie, was assisted with the best of the best "Customer Service," that I've ever received in my entire life.
I actually work and supervise "Customer Service" but has I repeat never have I received "Customer Service" of that magnitude.
Jennifer Roush was very pleasant from the beginning of the conversation until the end. I asked lots of questions in reference to my account and at no time, did she ever changed the tone of her voice or answered me in a manner, where I felt like I was bothering her.
Because of the level of "Customer Service" that I received yesterday, I will most definitely recommend other buyers like myself, to transact business with your company. All for the sake of Jennifer Roush!
Once again, it was a pleasure having such an "Intelligent and Patient" young lady assisting me yesterday, November 18, 2013 and I will do my utmost best (after my Resort is sold) to recommend my other business partners to your company, with the level of superior "Customer Service" that I received at your location yesterday.
I highly recommend that you re-evaluate the employee, 'Jennifer Roush" and recommend her for her talents, so she can continue promoting your company and continue to be an inspiration, to your fellow employees.
Edward is BEYOND amazing at customer service!
Patience, (I am not at all computer literate!), a wonderful sense of humor, smart, professional and very generous with his time are some of the virtues Edward has. Trust me, I was a handful to him. After a few minutes, he talked me through positive changes that he helped me make that give me a sense of confidence about what BuyATimeShare.com can offer.
He may not want to see this in writing but he will be my go to guy and because of him BuyATimeShare will receive positive comments.
Hi Quincy Browne,
I wanted to take this opportunity to thank you for excellent customer service. I called BuyaTimeshare in order to inquire the possibility of using its services to sell my timeshares. I was hesitant in signing up as a client to BuyaTimeshare due to uncertainty about the company. You did a fantastic job of easing my concern by sharing information relative to the outstanding reputation of the company. Thereafter, once you had helped my decision in signing up, you spent a significant amount of time and showcased patience in walking me through all the benefits. You have indicated your commitment to following up with continuous feedback and checking in with me to extend the excellent customer service. I very much look forwar to working with you and BuyaTimeshare during the sale of my timeshares, and provide references to other owners interested in selling their timeshares. Thank you, thank you, thank you.
I wanted to give Mark Adams a special thank you. He was an excellent sales person. He was very acknowledgeable about the timeshare industry. He made me feel comfortable about the decision I made to sale my timeshares.
I was extremely apprehensive about investing in BuyaTimeshare.com, but with Quincey Browne's excellent knowledge and patience with me I was sold by your credentials and success as a company. He let me review your website before actually committing as I have been scammed by two other timeshare sales and rental places that have since been shut down. The fact that you have successfully sold so many for other customers and are backed by the better business bureau was what sold me. Quincy was fun and personable to talk with and very impressive with his years of experience in his field. I really appreciate that he had an associate followup and call me when I was on vacation. Thank you so much for giving me hope that every company out there is not a scam.
My wife and I now being retired, our circumstances have changed, so we decided to sell our Wyndham South Pacific shares.
First step - how do we find a buyer? So we 'Googled' and behold - there were a few sites that looked interesting. To say that I am a sceptical internet buyer is an understatement. None the less I emailed one of the companies down the page a bit and in no time flat I got an International call from a motor mouth hot shot salesman aggressively trying to make a bee line for my credit card. I have been around too long to be manipulated in that way!
Forlornly I tried BuyaTimeshare. I got a call back from my (now) mate Quincy Browne whose manner was the direct opposite to my previous experience.
He understood immediately where I was coming from. He recognised that Australia is a long way from USA, and hence my reluctance to proceed given my previous experience with his opposition. He immediately sent an email highlighting the bona fides of his company. He calmly and without pressure satisfactorally answered each one of my concerns, and left it to me to decide in my own time whether to proceed or not. We even did our bit for International Relations by having a chat!! This seemed to me more in line with a professional service provider so we listed our interest with him. He has since contacted us to make sure we are satisfied with the service he is providing. That's something that is becoming all too rare!
Quincy, I think is a Professional who knows his stuff! I have confidence that with his help we will be able to sell our shares and invest the proceeds in some of the development projects we are involved with in East Timor.
The service that BuyaTimeshare provides makes sense, Quincy Browne is personable and talks sense. I am convinced that Quincy has my interests at heart and will conscientiously do all he can to satisfy his customers.