In regards to [my] account, I'm writing to confirm that I, Mrs. Labadie, was assisted with the best of the best "Customer Service," that I've ever received in my entire life.
I actually work and supervise "Customer Service" but has I repeat never have I received "Customer Service" of that magnitude.
Jennifer Roush was very pleasant from the beginning of the conversation until the end. I asked lots of questions in reference to my account and at no time, did she ever changed the tone of her voice or answered me in a manner, where I felt like I was bothering her.
Because of the level of "Customer Service" that I received yesterday, I will most definitely recommend other buyers like myself, to transact business with your company. All for the sake of Jennifer Roush!
Once again, it was a pleasure having such an "Intelligent and Patient" young lady assisting me yesterday, November 18, 2013 and I will do my utmost best (after my Resort is sold) to recommend my other business partners to your company, with the level of superior "Customer Service" that I received at your location yesterday.
I highly recommend that you re-evaluate the employee, 'Jennifer Roush" and recommend her for her talents, so she can continue promoting your company and continue to be an inspiration, to your fellow employees.
Edward is BEYOND amazing at customer service!
Patience, (I am not at all computer literate!), a wonderful sense of humor, smart, professional and very generous with his time are some of the virtues Edward has. Trust me, I was a handful to him. After a few minutes, he talked me through positive changes that he helped me make that give me a sense of confidence about what BuyATimeShare.com can offer.
He may not want to see this in writing but he will be my go to guy and because of him BuyATimeShare will receive positive comments.
Hi Quincy Browne,
I wanted to take this opportunity to thank you for excellent customer service. I called BuyaTimeshare in order to inquire the possibility of using its services to sell my timeshares. I was hesitant in signing up as a client to BuyaTimeshare due to uncertainty about the company. You did a fantastic job of easing my concern by sharing information relative to the outstanding reputation of the company. Thereafter, once you had helped my decision in signing up, you spent a significant amount of time and showcased patience in walking me through all the benefits. You have indicated your commitment to following up with continuous feedback and checking in with me to extend the excellent customer service. I very much look forwar to working with you and BuyaTimeshare during the sale of my timeshares, and provide references to other owners interested in selling their timeshares. Thank you, thank you, thank you.
I wanted to give Mark Adams a special thank you. He was an excellent sales person. He was very acknowledgeable about the timeshare industry. He made me feel comfortable about the decision I made to sale my timeshares.
I was extremely apprehensive about investing in BuyaTimeshare.com, but with Quincey Browne's excellent knowledge and patience with me I was sold by your credentials and success as a company. He let me review your website before actually committing as I have been scammed by two other timeshare sales and rental places that have since been shut down. The fact that you have successfully sold so many for other customers and are backed by the better business bureau was what sold me. Quincy was fun and personable to talk with and very impressive with his years of experience in his field. I really appreciate that he had an associate followup and call me when I was on vacation. Thank you so much for giving me hope that every company out there is not a scam.
My wife and I now being retired, our circumstances have changed, so we decided to sell our Wyndham South Pacific shares.
First step - how do we find a buyer? So we 'Googled' and behold - there were a few sites that looked interesting. To say that I am a sceptical internet buyer is an understatement. None the less I emailed one of the companies down the page a bit and in no time flat I got an International call from a motor mouth hot shot salesman aggressively trying to make a bee line for my credit card. I have been around too long to be manipulated in that way!
Forlornly I tried BuyaTimeshare. I got a call back from my (now) mate Quincy Browne whose manner was the direct opposite to my previous experience.
He understood immediately where I was coming from. He recognised that Australia is a long way from USA, and hence my reluctance to proceed given my previous experience with his opposition. He immediately sent an email highlighting the bona fides of his company. He calmly and without pressure satisfactorally answered each one of my concerns, and left it to me to decide in my own time whether to proceed or not. We even did our bit for International Relations by having a chat!! This seemed to me more in line with a professional service provider so we listed our interest with him. He has since contacted us to make sure we are satisfied with the service he is providing. That's something that is becoming all too rare!
Quincy, I think is a Professional who knows his stuff! I have confidence that with his help we will be able to sell our shares and invest the proceeds in some of the development projects we are involved with in East Timor.
The service that BuyaTimeshare provides makes sense, Quincy Browne is personable and talks sense. I am convinced that Quincy has my interests at heart and will conscientiously do all he can to satisfy his customers.
Christine Ledoux was tremendously helpful to me this afternoon as I edited and updated the description of the one bedroom unit at Los Abrigados Resort and Spa that I recently listed with BuyATimeshare.com. Her helpful suggestions, and wealth of information about the resale process make me confident that I have done the right thing in deciding to list my property with you.
Thanks you for hiring staff that is so supportive of its customers.
So far Joe and I are very happy we found your organization to sell our WorldMark shares. We have gotten hooked up with "crooks" and it hurts. We have been with you a very short while and already have a bid going.
To all timeshare holders out there who wish to get rid of their shares, please contact Ronald.Marino@buyatimeshare.com. He is GREAT to work with and so is his total organization.
It was a pleasure to speak and list my timeshare with you today.
You gave me much quality information about selling and what the bright future holds for a person who lists with you.
I am very impressed with the effortless way we moved through the selling information and listing procedure and I would highly recommend this to any future vendor.
I am aware that my immediate one time payment has covered the complete advertising and on-costs for an unlimited period until my investment is sold and for that reason I have priced my shares at a very marketable asking price .
My price and your advise, together with the quality international brand and great South Pacific Club locations, present an attractive package for your buyers.
I also believe that a future effortless and smooth sale through your Company (BuyATimeshare) will compliment and thrill any buyer.
Thank you for your friendly and efficient service.
We just wanted to take a moment to compliment Quincy Browne of Buyatimeshare.com on his assistance when we listed our timeshare for sale.
Quincy is a thorough professional who seems to have vast experience in the timeshare market. He asks excellent questions and gives helpful suggestions. It is a pleasure to do business with him.