I want to share with you the positive and professional service that I have received from S. Kay. She was very helpful and knowledgeable.
I had the pleasure of working with Natasha Coleman on the phone today, she helped me to understand your website, and make adjustments. Great customer service.
I'm writing this email to let you know what a nice friendly call I I had with Nikki the other day. Not only was she knowledgeable but helpful in explaining how the process works. When you get a lot of timeshare calls you begin to wonder if the company your working with is legitimate. After talking to Nikki and Ron I knew I made the right choice .
Nikki was very easy to talk to and seemed to understand that I really need to sell my time share, due to lack of funds. She was very helpful and I look forward to working with her in the future.
You have a very pleasant, caring person helping people understand how to access their accounts and how to use them, her name is Nikki Sukerman. In my opinion, she is a great asset to your company.
Ezra's call came as a pleasant surprise today as my husband and I were wondering how the marketing of our timeshare was going. He also called at a good time for me, 1pm local time, and I had time to talk. Ezra's manner was polite, firstly introducing himself and where he was from. I'm glad he mentioned Quincy as that assured me he wasn't another 'crank' caller. As he talked on his tone became more friendly. Ezra was patient as he assisted me with logging onto the website then into my account. The information he showed me will be helpful to both my husband and me. I think Quincy did mention this the day we spoke, but I had forgotten how to access it. I'm still looking for a sale which I hope I won't be too far away. Thanking you for the follow up call. Raffaela
I wanted to send a quick note to express my appreciation of your customer service associates. I was contacted by Nikki Sukerman and discussed my recent listing. I was impressed with how she explained and made sure I understood about your services. She informed me they have already seen activity on my listing. I have used other services and they cannot compare. As I told Nikki her call was one more than I received from the other service about activity and assuring the knowledge I needed to maximize our efforts.
Natisha, I truly thank you for calling me, I appreciate your kindness and how well you are able to keep me on track. I hope to talk to you in the near future and will look forward to hear about possible buyers. You are a company that cares about what people are trying to accomplish and listen to what we are trying to say or do. Thanks.
Nikki - Thank you for all the information you provided me yesterday. My wife and I are trying to sell our timeshares and your assistance was very helpful and much appreciated. First of all, you returned my call in a matter of minutes. Then you listened carefully to my questions about placing ads and adjusting the asking price. You helped me quickly go through website and walked me through the necessary steps to change our five timeshare ads.You concluded our conversation by giving me very useful hints on "refreshing" our ads every few months. Again, thank you for all your help and the very professional way you answered my questions.
Thanks so much for contacting me and discussing my time share ad. I feel very comfortable with you and that is rare when I am in a position of spending money to make some money and don't want to be taken advantage. I am impressed with you and your company and I hope it will come through with a sale for me in the near future. Please feel free to call or email me at any time with suggestions to speed up the process of my sale or to improve my ad.