To who it may concern, Tricia was very helpful in assisting my wife and I through the process of finding a buyer for our timeshare. She answered all of our questions along with giving us valuable advice as to how to proceed with our efforts. Anybody who is lucky enough to talk to her will be rewarded!
A young lady named Laurel spoke with me today and walked through some important steps needed in my journey of selling my timeshare. I am so so glad I chose Buy a Timeshare. She reaffirmed why. She did a follow up with me regarding the status of my unit and reassured me with contact information if I needed it. I even made the remark how refreshing it was to have a reputable company that is not just trying to take my money and run doing this service for me. Laurel was very positive and reassuring as well as professional. It has been a pleasure to work with her and Mark. Thank you again.
Earlier today I spoke with Nichole. She was very patient and extremely courteous and helpful. If there were any numbers to score her on customer service -like 1 - 10 - I would give her an "11."
Hi Danielle, I enjoyed talking with you as well. Thank you for all of your information and guidance in improving our ad and how to use your site. You were very knowledgeable and professional. I feel that you are there for me if I have any concerns or questions. I tried to write it all down, but I may still have questions.
I received a phone call from Azia Belliveau instructing me on how to get around in the ad I have on Buyatimeshare.com. I would like to express my thanks to her and to Buystimeshare.com on her exceptional attitude and knowledge in explaining your system to me and how the ad functions.
I most certainly enjoyed my telephone experience with you. You were very patient and understanding when I was unable to grasp a point you were making. We shared a couple of laughs, and I think that is so important to be able to enjoy a sense of humor together. You reassured me when I expressed my fear that I wouldn't be able to remember the procedure if I received an offer, and told me how to cope with that situation. Your manner was really lovely, quietly confident, yet completely understanding of my situation. I have much pleasure in writing this review on your performance, because I considered our telephone discussion to be very professional, as well as warm, friendly, and encouraging.
I enjoyed talking to Nichole this morning, because she encouraged me. Her professional demeanor and helpful suggestions were very welcome. These folks are working hard to sell time shares for me and others. Thanks for the system you have set up and for caring people like Nichole.
Laurel called earlier this afternoon and gave me an update on our listing - timeshare for sale. She also showed me how to look up the recent activity for our location as well as several other items, like how to update our listing. Lauren was Very Thorough and Very Helpful with the various aspects of the Ad and our ability to contact BuyATimeShare.com any time to ask questions and to get answers. Thank You Very Much, Laurel
Just a note to let you know that the experience I had with Tricia several days ago was exceptional! She explained that I had my timeshare on the market for over a month and had no bids on it… She said that if I decided to lower the price that it would move to the top of the list, so I decided to lower my price. She was not forceful just told me how it was.Thanks Tricia for your help.
To whom it may concern, Nichole did an outstanding job and was extremely helpful to me. She was pleasant, knowledgeable, energetic and showed that she really loves what she does and wants the best for her customers.