Thanks so much for calling me to assure I understand how to use my log in site at Buy A Timeshare. I thought I understood all the ways to use it, but your helped walk me through it and definitely gave me a full and better understanding of how to use my personal site. I really appreciate your follow up and look forward to your regular and future contacts to offer support and help with the process of selling my timeshare/vacation plan. Your call was unexpected, but most useful. And thanks for your patience with me while getting my computer up and looking at the website. I feel like I am in good hands.
I just spoke with Nichole from Buy A Time Share. She was very pleasant and helpful in assisting me in promoting my time share. I was extremely skeptical to use your company. My fears have been alleviated. Your company has been easy to work with and very good at staying in touch with me to promote my ad and get this property sold. I look forward to the call that tells me I have a firm offer!
This morning after accessing the (Buy A Time share) web site I had an issue loading the deed to my timeshare which I have contracted with your firm to sale. I called customer services and talked with Nichole. I must say she is Outstanding and provided exceptional customer service. Nichole helped me get my deed to the timeshare loaded the site in a very professional manner. She made a problem /issue turn into just a simple few clicks. People working in customer service such a Nichole are truly a joy to work with and should be an example to the entire customer team. I must thank Nichole for the enjoyable experience I had this morning.
Nichole’s suggestion to place our timeshare up for rent to help potential buyers was something that I would have never done. She explained how renting the unit would let buyers see the property. With her help the timeshare is up for rent! Nichole is very knowledgeable on timeshares and is a very pleasant person to work with. You should be very proud of her. I would like to thank her for all the she has done for us.
Hi Tricia, Thanks so much for your time today and thank you for featuring our timeshare so that we may sell it more readily. We are definitely motivated to sell and you are in turn motivated to helping us and we do so appreciate your efforts! Tricia, I am pleased to give you an exceptional customer review. It is clear to me that you care about your customers; it shows in the way you follow up with everything that you say will be done. Everything is done so promptly and I love that you help us word our ads to make our sale more appealing. You make this whole experience very pleasant and we are confident that we will find a lucky buyer for the property that we can no longer use. All the best, Brenda Hoffman
I would like to comment on the outstanding assistance I received today by customer service representative, Tricia Rivers. Her understanding, patience and facilitation significantly helped to address my inquiry and as a result she was able to provide me with an action oriented response. This was terrific customer service and exceeded my expectations. You have my permission to use this publicly. 12/29/2015
Scott It was a pleasure speaking with you about my advertisement with you to help my find a buyer for my timeshare. You are very knowledgeable and answered all my questions very well. You provided exceptional service. You have my permission to use this publicly 12/28/2015.
Hi, Nichole is fantastic, kind, fast, knowledgeable, great people skills, pleasant speaking voice, and a great rep for you. You may use this info. On your website. 12/15/2015
To whom it may concern: I would like to commend your representative, Ms. Nichole Sukerman for her attention to marketing my Wyndham Time Share. She has remained in periodic contact with me as of December 10, 2015. She has very lucidly explained how my Time Share will be marketed and I discussed with her the option of renting out my Time Share while II attempt to sell it. I have every confidence that through Ms. Sukerman's efforts my Time Share will be sold, as this is my ultimate goal. I once again commend her efforts and am thus far pleased with her performance on my behalf. You have my permission to publish. 12/11/2015
Dear Ms. Bolin, I want to take this opportunity to thank you for the exceptional customer care rendered to me. On the day that I called the company, the representative who helped me previously was not due in the office until Monday. You were very concerned about the questions I had regarding my timeshares, took the time to re-assure me that you/your company was there to help in any way possible to keep me moving forward. You gave a listening ear and responded with knowledgeable answers which in turn gave me ease. You have my permission to use this publicly. 12/11/2015