BuyATimeshare.com Expands Their Website Technology

BuyATimeshare.com Expands Their Website Technology June 25, 2008

Posted by Bryan Connelly in : ARDA, Customer Comments, General, New Features, News & Events, Timeshare Rental, Timeshare Resale, Timeshare Resource, Travel, Uncategorized , trackback

BuyATimeshare.com has taken many steps and employed innovative pieces of technology in an effort to provide the best of what the internet has to offer. After an initial 60 day trial of LivePerson Chat software we have been able to provide an ideal combination of increased productivity and customer satisfaction.

The heightened customer service has generated greater timeshare sales simply by allowing questions to be answered instantly. Some need help navigating the website, others have very specific tastes in where they want to vacation. With the ability to aide people in their searches, we have been able to match property to owner much more effectively. LivePerson has enabled us to build customer confidence and trust, providing a comfortable atmosphere and immediate assistance.

Our employees can accompany or guide visitors through our site giving useful information and product descriptions along the way. We have always found that educating people allows them to make educated decisions. During our preliminary trial of LivePerson Chat we instantly saw that consumers were more apt to chat while browsing our website, rather than relying on phone calls. About 90% of customers using LivePerson were satisfied with the interaction, they spent less time searching on their own, and left with the exact information that they were looking for. Customers can request help at any time while they are still on the BuyATimeshare.com website and because of this, sales have increased almost 30%. Nearly 80% of our customers made initial contact via on line, by emails or through an internet search. The technological steps forward are bringing our office to your PC where buying, renting or selling your timeshare is a mere moment of your time.

Online interactions with our trained buyer specialists have brought interested buyers to find product information and answers to general timeshare questions. This feature has enabled us to see trends in the resale market and consumer preference. BuyATimeshare.com is the leading name in the timeshare resale industry, our aggressiveness and dedication to sell timeshares is unparalleled. If you have any questions or just want some advice, feel free to log in and chat with one of our professionals in Tampa, Florida or Merrimack, New Hampshire.

In addition to LivePerson Chat, our website has some important features that many consumers may not even see. All file and contact information is kept protected in our database made hacker safe by McAfee, guarding against any identity theft or credit card fraud. Our websites are tested and certified daily to pass the McAfee Secure Security Scan. To help address concerns about hacker access to confidential data, the “live” McAfee Secure mark appears only when a web site meets the McAfee Secure standard.

These steps made by BuyATimeshare.com are taken to bring the best service possible to buyers and customers advertising their property. Our efforts to provide the best of what the internet has to offer are paying off, and showing up as satisfied customers and timeshares sold.