Live Chat Software Makes Buying Resale Easier

Live Chat Software Makes Buying Resale Easier May 2, 2008

Posted by Bryan Connelly in : ARDA, Customer Comments, Fairfield Timeshares, General, Hilton Grand Vacation, Hilton Head Island, Marriott Timeshares, New Features, News & Events, RCI, Sunterra Timeshare, Sunterra/Diamond Resorts, Timeshare Rental, Timeshare Resale, Timeshare Resource, Travel, Uncategorized, Westgate Timeshares, Wyndham Timeshares , trackback

In a continuing effort to provide cutting-edge service, BuyATimeshare.com has employed an innovative piece of technology to increase customer service and maintain our spot as the leader in the timeshare resale industry. Simply clicking the “Live Help” icon, placed throughout the website, will put in contact with one of our experienced staff.

Not only will this new addition help clarify any questions those looking to buy or rent a timeshare may have; it will also increase the chances that we will successfully match a buyer to those who are looking to sell their timeshare. Often people call who are not familiar with our website, or are simply unfamiliar with computers in general. These are the folks we are trying to help. With so many properties available on our extensive database, one may not find specifically what they are looking for right away. Now there is a way for you to get direct answers to any questions or concerns. Finally you can be put in contact with a living person who is trained in the business of timeshare resale.

Studies have shown that people are more apt to chat while browsing our website, rather than relying on phone calls. This will allow for expeditious answers and advice from our team in Tampa, Florida or in Merrimack, New Hampshire. No more being put on hold, or waiting until a sales associate is available. Exit surveys have shown that 80% of people make initial contact via on line, whether it is by email or through an internet search. This technological step forward will bring our office to your PC, making the process of buying, renting, or selling timeshares a mere moment of your time.

The benefits of such direct contact are endless. Speaking to a professional here will ensure that we answer any questions you may have in a timely manner. We have found that 90% of customers using this live chat technology are satisfied with the interaction, they spent less time searching on their own, and left with the exact information that they were looking for—plus a bit more. We know this will build higher customer confidence and trust by showing you that a live professional is simply a click away. Always a leader in the timeshare resale business, the ever-expanding Buyatimeshare.com is working to bring you the utmost in customer service.

This new live chat option is just one of the many additions to our website, dedicated to efficient and timely sales, with a workforce that is skilled and well trained. In 2007 we included “Timeshare Pulse” a program capable of notifying buyers when a specific property has become available. The secondary timeshare market has been a well-kept secret for serious buyers for quite some time. Known only to brokers and real estate agents, buyatimeshare.com strives to make these priced-to-sell timeshare properties available to everyone—and now they are easier to find than ever!